Returns Policy

Our returns policy is simple and transparent.

If you are not 100% satisfied with the product(s) we have supplied we will immediately offer a replacement or a refund. subject to our standard Terms and Conditions of Sale.

It is our mission to ensure our customers receive a high quality product at a reasonable price. If you are not totally satisfied with any of the items you have received from us please email us we will do our best to resolve the issue with minimal disruption.

We respectfully request that you make contact with us within 24 hours of delivery.

Keeping You Updated - COVID-19

This rapidly evolving Coronavirus (COVID-19) has imposed an unsettling situation upon our community and businesses. While the team here at The Coloured Glass Co Ltd. still aims to maintain a "business as usual" approach, we are making a number of significant changes to our operations to account for a situation that is far from normal.