Returns Policy

Our returns policy is simple and transparent.

If you are not 100% satisfied with the product(s) we have supplied we will immediately offer a replacement or a refund. subject to our standard Terms and Conditions of Sale.

It is our mission to ensure our customers receive a high quality product at a reasonable price. If you are not totally satisfied with any of the items you have received from us please email us sales@colouredglass.co.uk we will do our best to resolve the issue with minimal disruption.

We respectfully request that you make contact with us within 24 hours of delivery.

Keeping You Updated - COVID-19

This rapidly evolving Coronavirus (COVID-19) has imposed an unsettling situation upon our community and businesses. While the team here at The Coloured Glass Co Ltd. still aims to maintain a "business as usual" approach, we are making a number of significant changes to our operations to account for a situation that is far from normal.

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