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Returns Policy 

We want you to be completely satisfied with your purchases, please let us know if you are not entirely satisfied, so that we can rectify the situation.

Returns Policy (Bespoke Items)

Bespoke items are non returnable except in the instance of fault or incorrect product being provided, we are extremely thorough with the checking of our items before dispatch as our customers happiness is of most importance.

Our terms are in compliance with Distance Selling Regulations and your Statutory Rights are not affected.

Returns Policy (Non Bespoke Items)

We do accept returns for our standard products within 14 working days of receipt of the goods.

If you need to return an item, simply login to your account, view the order using the “Complete Orders” link under the My Account menu and click the Return Item(s) button. We’ll notify you via e-mail of your refund once we’ve received and processed the returned item.

Our terms are in compliance with Distance Selling Regulations and your Statutory Rights are not affected.

SALE ITEMS are strictly exempt from returns.

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