Frequently Asked Questions

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Questions and Answers

We do hope that you find the answers to any questions you may have, however if you can not find the answer you require please complete the Ask-A-Question form and we will respond as quickly as possible.

As standard we use 6mm Low Iron Glass for all our Coloured, Printed and Mirrored Splashbacks, we can provide thicker glass  if required.

Low Iron Glass will ensure maximum Colour / Image penetration.

Our products are generally manufactured using 6mm Glass, we have 8mm, 10mm, 12mm and 19mm Glass also available.

This is a very important feature of our products – Low Iron Glass is processed with a lower amount of the iron content, it is the IRON in the glass that gives of a Green Hue, this would have an impact on the colour applied to the glass, we therfore only use LOW IRON Glass for all our products.

Download Low Iron Glass Brochure

All our colours are mixed on our premises, we offer on our website the most popular High Street Colours, However if you can not find a colour that you want, we offer a colour matching service.

Sparkle also known as Glitter, this can be added to the colour prior to back painting your glass, this is available on all our coloured products, it does look better on darker colours. We also offer a Luxury range of Sparkle effect colours, these are finished with a base coat of a heavy coloured sparkle and then finished with a top coat of colour, these look stunning!

Yes – Glass samples are available, we initially charge for these, although we are happy to provide a rebate to a maximum of 10% of your order value (Excl Vat)

Visit Glass Samples Page

Yes, we have pretty much the same system, we can colour match any colour, from a fabric or a colour card/chip, please visit our colour samples page where you will find more information.

Colour Matching

Our website restricts, the maximum length to 2400mm, however larger sizes are available, this will incur a delivery charge as delivery will be made on our own vehicles.

We deliver all our products within 14 working days, however digitally printed and Mirrored panels can take slightly longer, once you have placed your order an order acknowledgement will be sent to you, this will have the estimated delivery date.

Yes! all our glass is Toughened and Heat Resistant, it will withstand the heat from your Range Cooker.

We can cut the glass to accept your sockets, for the requirement of Toughening the glass there are some important points, that you should consider when measuring.

Socket cut outs must be a minimum of 50mm away from any glass edge, they should also be a minimum of 50mm away from each other.

We provide the adhesive with each order.

1 x Tube of Neutral Cure Silicone / per 1 Square Metre of Glass.

As our glass splashbacks are bespoke and made to your size and to your choice of colour, returns can only be accepted if there is a fault.

Please see our Returns Policy

We offer a 10 year warranty, that the colour/Image or mirror finish, will not fade, peel, flake or de-laminate.

See Full Information about our Warranty

Ask us a Question

Complete this simple form and we will answer your question as quickly as possible, during office hours your question will normally be answered within the hour, outside of working hours, all enquiries are answered on a as received basis.

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